Terms of service

TERMS OF SERVICE

Last updated: August 22, 2026

Welcome to Pawqia. These Terms of Service govern your use of the Pawqia website and your purchase or use of products and services available through our store.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. ABOUT PAWQIA

Pawqia is an online store offering dog-training guides, eBooks, educational resources, and selected physical dog-care products and accessories.

Our website is intended to provide customers with convenient access to these products and resources.

2. USE OF OUR WEBSITE

You agree to use the Pawqia website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to interfere with or damage the website.
  • Attempt to gain unauthorized access to our systems.
  • Copy, reproduce, or misuse our website content without permission.
  • Use our website in a way that could harm Pawqia or other users.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to provide accurate product descriptions, images, prices, and other information.

However, product images may vary slightly from the actual product due to differences in screens, lighting, photography, manufacturing, or other factors.

We reserve the right to correct errors, update product information, or change product availability when necessary.

4. DIGITAL PRODUCTS

Pawqia may offer digital products such as eBooks, PDF guides, training resources, and other downloadable materials.

Digital products are provided for the customer's personal use unless otherwise stated.

You may not:

  • Resell the digital product.
  • Share the download with others.
  • Upload the product to public websites.
  • Distribute copies of the product.
  • Reproduce or commercially exploit the content without written permission from Pawqia.

Digital products are subject to our Return and Refund Policy.

5. PHYSICAL PRODUCTS

For physical products, customers are responsible for providing accurate shipping and contact information when placing an order.

Pawqia is not responsible for delays or failed delivery caused by incorrect information provided by the customer.

Returns and refunds for eligible physical products are handled according to our Return and Refund Policy.

6. PRICES AND PAYMENTS

All prices displayed on the website are subject to change without prior notice.

The applicable price at the time an order is successfully placed will generally apply to that order.

Payment must be successfully completed before an order can be processed.

We may use third-party payment providers to securely process payments.

7. ORDER ACCEPTANCE AND CANCELLATION

Submitting an order does not necessarily guarantee acceptance.

Pawqia reserves the right to cancel or refuse an order in circumstances such as:

  • Product availability issues.
  • Pricing or listing errors.
  • Suspected fraudulent activity.
  • Payment problems.
  • Other circumstances requiring cancellation.

If an order is cancelled after payment has been received, an applicable refund will be processed according to our policies.

8. SHIPPING AND DELIVERY

Physical products are shipped to the address provided during checkout.

Delivery times may vary depending on product availability, shipping provider, destination, weather, holidays, and other circumstances outside our control.

Please refer to our Shipping Policy for additional information.

9. INTELLECTUAL PROPERTY

All content available on Pawqia, including but not limited to:

  • Logos
  • Brand names
  • Text
  • Graphics
  • Images
  • Product guides
  • eBooks
  • Website designs
  • Original materials

may be owned by or licensed to Pawqia and may be protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, or commercially use our content without prior written permission, except where permitted by law.

10. DOG TRAINING AND EDUCATIONAL INFORMATION

Pawqia may provide general educational information about dog training, puppy care, behavior, and related topics.

This information is provided for educational purposes only.

Pawqia's guides and website content are not a substitute for veterinary care, diagnosis, treatment, or individualized professional behavioral advice.

For medical concerns, injuries, illness, poisoning, medication questions, or serious behavioral concerns, consult an appropriately qualified veterinarian or professional.

11. RESULTS MAY VARY

Training outcomes can vary between individual dogs.

Factors such as age, breed, temperament, environment, previous experiences, consistency, health, and training approach may affect results.

Pawqia does not guarantee specific training or behavioral results.

12. THIRD-PARTY SERVICES

Our website may use third-party services such as:

  • Payment providers.
  • Shipping providers.
  • Digital delivery services.
  • Analytics services.
  • Shopify and related technology.
  • Social media or advertising platforms.

Third-party services may have their own terms and privacy policies.

Pawqia is not responsible for the independent practices of third-party services.

13. LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

These links may be provided for convenience or additional information.

Pawqia does not control third-party websites and is not responsible for their content, availability, security, or privacy practices.

14. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Pawqia will not be responsible for losses or damages arising from circumstances outside our reasonable control.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

15. FORCE MAJEURE

Pawqia will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, internet or technology failures, transportation disruptions, strikes, government actions, or other unforeseen events.

16. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

Changes will be posted on this page, along with an updated "Last updated" date.

Your continued use of the website after changes are posted means you acknowledge the updated Terms, to the extent permitted by applicable law.

17. GOVERNING LAW

These Terms of Service are intended to be governed by the applicable laws of India, subject to applicable consumer protection and other mandatory legal requirements.

18. CONTACT US

If you have questions about these Terms of Service, please contact us:

Business Name: Pawqia

Email: contact.pawqia@gmail.com

Website: Pawqia.com

By using Pawqia and purchasing our products, you acknowledge that you have read and understood these Terms of Service.