Privacy policy

PRIVACY POLICY

Last updated: August 22, 2026

At Pawqia, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, purchase our products, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it.

1. INFORMATION WE COLLECT

When you use Pawqia, we may collect information such as:

  • Contact Information: Name, email address, phone number, and delivery address.
  • Order Information: Products purchased, order details, transaction-related information, and delivery information.
  • Account Information: Information you provide when creating or managing an account.
  • Communication Information: Information you provide when contacting our customer support.
  • Technical Information: Information such as IP address, browser type, device information, and website activity that may be collected automatically through cookies or similar technologies.

2. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process and fulfill your orders.
  • Deliver digital products and physical products.
  • Provide customer support.
  • Communicate with you about your orders.
  • Process payments through our payment providers.
  • Improve our website, products, and services.
  • Prevent fraud, abuse, or unauthorized activity.
  • Send marketing or promotional communications where permitted and where you have provided appropriate consent.

3. PAYMENT INFORMATION

Payments made through Pawqia may be processed by third-party payment providers.

Pawqia does not generally store your complete payment card details on its own servers.

Payment information may be handled directly by the payment provider according to its own privacy policy and security practices.

4. DIGITAL PRODUCTS

When you purchase a digital product such as an eBook or PDF guide, we may use your order information and email address to provide access to or deliver the purchased digital product.

We may also retain transaction information necessary for order records, customer support, accounting, and legal or regulatory requirements.

5. PHYSICAL PRODUCTS

If you purchase a physical product, we may use information such as your name, phone number, and shipping address to process and deliver your order.

We may share necessary delivery information with shipping, logistics, fulfillment, or delivery partners for the purpose of completing your order.

6. COOKIES AND SIMILAR TECHNOLOGIES

Pawqia may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, and improve your shopping experience.

Some third-party services used on our website may also use cookies or similar technologies according to their own policies.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. SHARING YOUR INFORMATION

We may share information with trusted service providers when reasonably necessary to operate our business, including:

  • Payment processors.
  • Shipping and delivery providers.
  • Digital product delivery services.
  • Website and hosting providers.
  • Analytics and technology providers.
  • Customer support services.

We do not sell your personal information simply for the purpose of selling it to third parties.

We may also disclose information when required by applicable law, regulation, legal process, or to protect the rights, safety, and security of Pawqia, our customers, or others.

8. MARKETING COMMUNICATIONS

If you subscribe to Pawqia marketing communications, we may send you information about products, training guides, offers, updates, and other relevant content.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.

9. DATA SECURITY

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. DATA RETENTION

We may retain personal information for as long as reasonably necessary to:

  • Provide our services.
  • Complete transactions.
  • Maintain business and transaction records.
  • Resolve disputes.
  • Prevent fraud.
  • Comply with applicable legal, accounting, or regulatory requirements.

11. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to or integrations with third-party websites, applications, payment services, social media platforms, or other services.

Pawqia is not responsible for the privacy practices of third-party websites or services.

We recommend reviewing their respective privacy policies before providing personal information.

12. CHILDREN'S PRIVACY

Pawqia's website and products are intended for general audiences and are not specifically directed toward children.

We do not knowingly seek to collect personal information from children where prohibited by applicable law.

13. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have rights relating to your personal information, including the ability to request access to, correction of, or deletion of certain personal information.

To make a privacy-related request, contact us using the information below.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable requirements.

Any updated version will be posted on this page with a revised "Last updated" date.

15. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Business Name: Pawqia

Email: contact.pawqia@gmail.com

Website: Pawqia.com

Pawqia reserves the right to update this Privacy Policy when necessary.